About Us - A Word From The Clients


As hoteliers, Pineapple understands that the primary focus of any property is on return on investment. Pineapple’s founders believe that it is the team’s commitment to results which has resulted in Pineapple enjoying long and fruitful relationships with its clients.

"At a pivotal moment in Gravetye’s journey, Pineapple offered guidance and support. From the customer research through to the development of the marketing strategy, their professionalism and experience were second to none. In particular, their care and attention in getting to know our hotel and really understanding the people behind it, meant we had full confidence in the end result."

Celine Leslie
Sales & Marketing Manager
Gravetye Manor, Sussex - Pineapple client in 2017

"I would like to express my gratitude for four and a half amazing years working with the Pineapple teams in London and New York. I joined One Aldwych in 2008, when global business went through a monumental change and your experience and skills made a significant difference to our overall commercial performance. I found the team extremely dedicated, hardworking, professional and resourceful; and I enjoyed the open minded, out-of-the-box thinking to achieve our challenging goals. Thanks to your great efforts the hotel has managed some of its best performances for many years. I truly hope that our paths will cross again to have so much fun while generating great results."

Stefan Soennichsen
General Manager (2008 – 2013)
One Aldwych, London - Pineapple client since 1997

"Pineapple has been an extremely important component in the overall success at The Mark. The relationships and knowledge of the UK market that they bring is invaluable. Pineapple has not only opened doors for us, they have focused on results-oriented sales and marketing. Most importantly, the Pineapple team are a great representation of our product; they are collaborative, driven, and just a pleasure to work with."

Olivier Lordonnois
General Manager
The Mark, New York - Pineapple client since 2010

“The team at Pineapple has assisted us with our Chapter Hotels in the United Kingdom and The Upper House in Hong Kong. We have found their style to be professional, innovative and refreshingly practical. Our teams worked closely to produce new leads and channels. I have no hesitation in recommending Pineapple to other companies.”
Brian Williams
Managing Director
Swire Hotels - Pineapple client since 2009

"It has been very enjoyable working with Pineapple over the last ten years and we really appreciate your contribution in making Carlisle Bay the success it is today. It’s hard to believe that it's already ten years since we launched, thank you for all of your support and assistance during this time. We wish you all the best for the future and I’m sure our paths may cross again on other hotel projects."

Nick Doherty
Group Finance Director, Harcourt Developments
Owners of Carlisle Bay, Antigua - Pineapple client from 2003 to 2013

“Pineapple Hotels has been a privileged partner with La Trémoille for more than 10 years and we have developed a fruitful relationship. Their expertise has been a great support in both the UK and US markets. Their tailor-made approach to business is valuable and we will recommend them to any hotel which needs to develop their clientele in those markets.”

Françoise Lavédrine
Director of Sales & Marketing
La Trémoille, Paris - Pineapple client since 2005

"Our journey with Pineapple began in 2009. We had considered many different UK partners but felt that Pineapple had the team to make Il Salviatino realise its potential within the UK and US markets. Palazzo Victoria, Verona was successfully launched in 2012 and having Pineapple on board with this venture was a natural progression for us. We consider Pineapple as an integral part of our strategy as the Salviatino Collection continues to expand."

Ludovico Dupre
Vice President, Sales & Marketing
Salviatino Collection - Pineapple client since 2009

"Pineapple supported me in my role as General Manager at Dukes with strong Sales and Marketing, PR and revenue management expertise. A completely reliable team with significant contacts across the world helped me to increase Dukes' visibility and credibility and hence an increase in revenue and occupancy followed swiftly. I could not think of a more creative and caring team of professionals which genuinely wanted Dukes to achieve and exceed its goals. Pineapple very much felt like our own hotel team and results are tangible and measurable."

Michael Voigt
General Manager (2006-2008)
Dukes, London - Pineapple client from 2004 to 2010

To discuss working with Pineapple Hotels in the strictest confidence, please contact Andrew Wall.
Tel: +44 (0)207 420 0833 | Email: Andrew Wall