Andrew Wall

Andrew Wall

Joint Managing Director and Co-Founder
Background

Andrew has over 25 years’ experience in London’s luxury hotel market. Prior to launching Pineapple with Jackie in 1996, Andrew’s roles included Reception Manager at The Berkeley and Head of Corporate Sales at The Savoy Group promoting Claridge’s, The Connaught, The Savoy and The Berkeley.

Andrew believes in continual development for him and the Pineapple team and he recently enhanced his skills at Cranfield University Business School.

At Pineapple

Andrew continues to build a highly successful business that provides creative and effective sales and marketing solutions to the world’s finest hotels. Alongside Jackie Cowell, he is jointly responsible for the overall leadership and direction of Pineapple.

One of Pineapple’s services is fully outsourced sales and marketing. Andrew has been Sales and Marketing Director for The Goring in London since January 2014 and for One Aldwych in London since May 2018. Past roles at Pineapple have included Sales and Marketing Director for Dukes, London and for Brocket Hall in Hertfordshire.

Contributing to Our Clients’ Success

Founding the fully outsourced sales and marketing model for the luxury hotel industry is considered to be one of Andrew’s greatest achievements at Pineapple. Born from a discussion on how best to serve a prospective new client, Andrew turned this idea into a reality and it has since gone on to generate a wealth of success for clients like The Goring where room revenue has increased by an impressive 31% since Andrew was appointed four years ago.

Email:andrew@pineapple-hotels.com

Tel:+44 (0)7977 213 026

Jackie Cowell

Jackie Cowell

Joint Managing Director and Co-Founder
Background

Jackie has over 30 years’ experience in sales and marketing in the luxury hotel sector. Following a degree in Hotel and Catering Management at the University of Surrey, Jackie studied for a Chartered Institute of Marketing Diploma. The early years of her career were spent with Hyatt International. She then joined The Savoy Group of Hotels and Restaurants and became Director of Sales where she centralised and managed the sales team for The Savoy, The Connaught, Claridge’s, The Berkeley, The Lygon Arms and La Trémoille in Paris.

At Pineapple

Alongside Andrew Wall, Jackie is jointly responsible for the leadership and direction of Pineapple UK & USA. Jackie also applies her expertise to short-term strategic projects such as marketing plans and budgets, feasibility studies and sales & marketing audits.

Jackie was Sales and Marketing Director for One Aldwych, London from before the hotel’s launch in 1998 to May 2018. She was also Sales and Marketing Director for Carlisle Bay, Antigua until 2013 and directed the sales and marketing for the resort’s launch in 2003.

Jackie has developed a great deal of experience at Pineapple launching city centre, country house and resort hotels across European, North American and Caribbean markets.

Contributing to our Clients’ Success

Jackie’s broad experience and her analytical strengths enable her to provide expert advice to Hotel Owners and General Managers. Her hands-on knowledge of luxury hotel sales and marketing, business channels and markets, enables her to put the correct sales and marketing resources and procedures in place for a hotel and to direct the team’s time to the markets and channels that will deliver the best return on investment.

Email:jackie.cowell@pineapple-hotels.com

Tel:+44 (0)7976 609 022

Paula Rison-Gray

Paula Rison-Gray

Marketing Director
Background

Prior to joining Pineapple in 2006, Paula worked at the British mobile phone retailer, Carphone Warehouse, on the marketing and implementation of their incentive and loyalty schemes. In addition to her CIM Postgraduate Diploma in Marketing, she brings many years of consumer marketing experience to Pineapple’s clients and has solid experience across all marketing disciplines including digital marketing, branding and marketing partnerships. Having started as a Marketing Executive at Pineapple, Paula has built her career to become Director of Marketing for the agency in March 2014.

At Pineapple

As Director of Marketing, Paula works across all of Pineapple’s marketing accounts directing strategy, budgets and planning. Her day-to-day responsibilities are changeable dependent on client requirements and you will often find Paula leading on multiple marketing projects from website re-designs and product launches, to partnerships, and branding. She is also responsible for managing and directing Pineapple’s team of skilled marketers.

Contributing to Our Clients’ Success

Paula’s marketing experience and knowledge allows for exceptional creativity and delivery of client campaigns. Voices at One, a location based campaign for One Aldwych, is the perfect example of originality, vision and resourcefulness. Bringing together six high profile cultural personalities, from Actress, Joanna Lumley, to CEO of the British Fashion Council, Caroline Rush, the fully integrated campaign was designed to put Covent Garden back on the map as the number one destination for those seeking the best of London and required delivery from conception and branding to digital designs and direct mail.

Email:paula@pineapple-hotels.com

Tel:+44 (0)7887 993145

Simone Wyse

Simone Wyse

Director of Sales - UK
Background

For 16 years, Simone ran 5 star independent hotel, Reads Hotel & Spa in Mallorca, where she held particular responsibility for the property’s Sales & Marketing and Events and played a major contribution joining Relais & Chateaux and opening an internationally acclaimed Spa recognised in the Tatler guide of Top 50 best Spas in the World. Earlier in her career she worked in Business Development for Corporate Events Scotland and prior to this was an Event Coordinator for Hilton Hotels. She has joined Pineapple in 2017.

At Pineapple

As Director of Sales UK, Simone works closely with our hotel partners creating and delivering successful sales strategies. Since joining Pineapple Simone has developed strong relations and partnerships with upscale travel agencies, concierge companies, luxury tour operators and meeting and event planners.

Simone is a natural “people person” who has no hesitation in picking up the phone to develop new relationships on behalf of our hotel clients and also uses social media effectively. She loves nothing more than getting to know travel professionals and hoteliers and helping both to achieve their goals. Simone is vivacious, totally immersed in the hotel industry and is married to a hotel General Manager.

Email:simone@pineapple-hotels.com

Tel:+44 (0)7468 476 256

Rebecca Beard

Rebecca Beard

Marketing Manager
Background

Rebecca joined Pineapple in 2018 as Marketing Manager, working on the One Aldwych account. Rebecca is a dynamic marketing professional with a background in multi-channel communications, having previously worked for Corinthia Hotel in London and the luxury river and ocean cruise brand, Viking Cruises.

At Pineapple

As Marketing Manager for One Aldwych, Rebecca delivers both offline and online communications, working closely with the in-house hotel team to deliver results from campaigns. This includes direct mail activity and marketing partnerships, forging relationships with local partners and creating innovative packages and promotions.

Email:rebecca@pineapple-hotels.com

Tel:+44 (0)7586 168 809

Rebecca Gatenby

Rebecca Gatenby

Marketing Manager
Background

Rebecca joined Pineapple in 2020 as Marketing Manager, working on the One Aldwych account. Having most recently worked for a collaborative marketing consultancy, Rebecca is a diverse marketing professional with a background across all digital and offline marketing communications.

At Pineapple

As Marketing Manager, Rebecca works both with One Aldwych to manage and drive multi-channel campaigns, whilst also working on short-term marketing projects for other clients. Overall responsibilities include marketing partnerships, creating original packages and promotions and driving these results through detailed campaign planning.

Bea Pemberton

Bea Pemberton

Marketing Executive
Background

Joined Pineapple in 2023. Bea is a graduate in International Business Management and Marketing and began her career at BNP Paribas.

At Pineapple

Bea works across our portfolio providing marketing solutions for outsourced marketing, UK & USA sales clients including The Goring in London and The Fifth Avenue Hotel in New York. Bea contributes to marketing strategy and provides comprehensive support through a wide variety of marketing activities.

Email:Bea@pineapple-hotels.com

Tel:+44 (0)7823 448 653

Erin O’Connor

Erin O’Connor

Social Media Manager
Background

A graduate in French, Erin has over five years experience working in social media across a variety of industries including food and beverage, wellness and travel. With a background in both agency and for in-house clients, Erin has helped many businesses increase their online exposure and strengthen their community engagement.

At Pineapple

Erin works across social media for a number of our clients, including One Aldwych and The Goring. With a focus on content creation, influencer marketing and community engagement, Erin creates unique, target driven content across all social media platforms for maximum audience engagement. Erin is responsible for brand collaborations to further drive social engagement, from initial concept planning to execution and analysis.

Email:erin@pineapple-hotels.com

Tel:+44 (0)7867 178 773